Ion Solar

A Premium Solar Provider

Company Details

Website: www.ionsolar.com

Email: [email protected]

Address: Corporate Office, 4801 N. University Avenue, Suite 900, Provo, UT 84604

Phone Number: 888-781-7074

States and Areas Served: Colorado, Nevada, New Mexico, Texas, Utah, and Virginia. Contact ION to see if they offer services in your area within each of these states.

Overview

Headquartered in Provo, Utah, ION was recently ranked #22 on the Utah Business Fast 50 List as one of the state’s fastest-growing companies. ION has also been featured on the Inc 5000 list of fastest-growing companies nationwide for four consecutive years (2017, 2018, 2019, & 2020).

ION ranks #4 largest residential solar company nationwide and #2 in its home state of Utah. It has helped many homeowners install affordable solar solutions and expand their solar options. ION offers renewable energy and a pollution-free source of electricity.

For every two megawatts installed by ION, they donate a system that transforms another home into a solar-powered home. Through their ION Earth program, the company also works with non-profit partners like Habitat for Humanity to provide solar solutions for homes, businesses, schools, and shelters in need.

The installation of a new solar system typically runs about 60-90 days. Some factors may extend this timeframe, such as city and utility authorizations, system design changes, and electrical changes to a customer’s home.

All ION components are made in the USA.

The Pros

  • All services are in-house.
  • Zero down payment for qualified customers.
  • Four different agreement options are available.
  • 25-year inverter and solar panel warranties/10-year roof warranty.
  • Solar agreement is transferable if you sell your home.

ION Solar is a full-service provider for solar sales, installation, and service. Energy advisors conduct an initial screening to determine if you’re a good fit for solar. If you enter into an agreement with ION, a dedicated project manager is assigned to work with you every step of the way. Design and permitting professionals will also work with a homeowner’s city to ensure all installation requirements are met.

A zero down payment program is available for qualified customers, meaning there are no significant upfront costs.

ION offers four different agreement options, including 12-year and 20-year loans, a 25-year Power Purchase Agreement (PPA), and an outright purchase. Each of these includes a 25-year inverter and solar panel warranties. A 10-year roof warranty also eases concerns about the impact that heavy solar panels will have on your roof.

The company assists with transferring ownership of the solar system if you sell your home. Customers can also earn $200 from ION if they refer a friend or family member who switches to solar power.

There are currently about 1,400 customer reviews on the company’s website. The average rating of these customers is 4.9 out of 5 stars.

ION Solar employs NABCEP installation professionals and has an A+ rating with the Better Business Bureau. The company was ranked #7 nationwide in the 2016 Top 500 Solar Contractors. ION is also a member of the Solar Energy Industries Association and the Smart Electric Power Alliance.

The Cons

  • Does not offer backup battery storage installation
  • Cannot always monitor home energy production

ION does not currently offer backup battery storage installation because it is considered too costly for the average homeowner. That is counterbalanced by the fact that most of the company’s systems tie into the electric grid.

Also, you are not always able to monitor your home’s energy production. If you enter into a PPA agreement with ION, the company will monitor the system instead. If you purchase your system outright or take out a loan, you can view your home’s energy production through an app on the company’s website.